FAQs

Most frequently asked questions and answers​

Product

One or two bulbs?

The price is for a pair, meaning 2 bulbs.

Will it fit my vehicle?

You can check the bulb models HERE.

You can also refer to the vehicle owner manual or contact us with your car make/year/model. Our team will help you to choose a suitable model.

Work on DRL?

A. Boslla LED bulbs are working between 9 to 16V, but the Daytime Running light works on about 7V. So it is not recommended to install on the daytime running light because it may have a flickering with an error on the dashboard, or can't turn on.

If your vehicle's headlight bulbs have a DRL function, please ensure you turn the DRL function off and only use the headlights in the "on" position.

B. To fix the problem, you can add our capacitor/resistor to check. But we can not 100% guarantee it works.

Any flicker/error?

A. The capacitor or resistor Canbus is necessary if it shows an error on the dashboard when removing the original halogen bulb.

B. If encountering the situation that the bulb does not work suddenly but works well again after turning off the power and restart it, please consider changing the dust cover with more space for heat dissipation.

Shipping

Order Processing

Once your order is placed, a confirmation email will be sent to you. Please verify your order.

A standard processing time of up to 36 hours is required before the order is shipped out. Most in-stock items generally shipped from our US warehouse will take 3-7 working days to be delivered after your order is received. From our China warehouse will take 12-20 working days to be delivered. ("Working days" are Monday-Friday, excluding holidays).

We will try our best to deliver your items during the estimated timeframe.

Order Shipping

We offer standard post and express shipping.

SHIPPING METHOD SHIPPING TIME
Standard Post 3-14 Working Days
Expedited Shipping 2-7 Working Days

For international orders, import duties, taxes, and charges are not included in the shipping costs.

Order Delivery

Your tracking number will be sent in an email immediately after we ship the order out.

You may follow the link in the email to check the estimated arrival time and tracking information of your order. (Please note that tracking information will be updated online in 1 working day after your order has been shipped.)

Payments

Payment Method

We support Paypal and Credit Card payments. If you fail to pay with Credit Card, we suggest you try Paypal. If there is any question, please feel free to contact us online for help.

Returns

Return & Exchange

1. We want you to be completely happy with your purchase. If for any reason you are not satisfied, please return the item to us within 30 days of purchase for a refund.

2. Before you return, please contact our Customer Service firstly, we will get back to you within 24 hours. Please do not return the parcel to the shipping address on the parcel. Your patience and understanding will be highly appreciated.

3. Returns must be received in their original condition and packaging: unused, unworn, unwashed. Items returned with obvious use or product stains will be subject to refusal.

Warranty Services

Boslla products are guaranteed against manufacturing defects for 1 year from the original date of receipt.

Our sole obligation in the event of such defects during this period is to repair or replace the defective part or product with a comparable part or product at Boslla’s sole discretion.

Upon expiration of their respective warranty periods, all Boslla products will receive continuing support through our limited lifetime warranty. The limited lifetime warranty covers labor costs and maintenance with the exclusion of accessories or replacement parts.

Still Have a Question?

We would be happy to assist you.

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